Below you will find a comprehensive list of answers to all the questions we have been asked over the years. Please take the time to read all of them so that your expectations are met and that there are no surprises. We want you to have an exceptional time with us, achieve your goals and go home with fond and everlasting memories.

1.Is the hörnlihütte open all year round?

No, the Hörnlihütte is only open in the summer from end of June until end of September; however, the emergency shelter is open when the hut is closed.

 

Yes, the emergency shelter is open when the hut is closed. It consists of 20 mattresses and a toilet. It has no bed content, no water, no gas, no kitchen. The emergency room cannot be reserved. After use, a contribution towards expenses of CHF 20 must be paid.

 

2. Is there an emergency shelter?

3. Do I need to bring a sleeping bag?

Yes, it is compulsory when staying overnight in the public dormitory. You must sleep in your sleeping bag liner on the bed. Sleeping bag liners can be purchased for CHF 25 at the Hörnlihütte.

Yes, we have 5G WIFI on the terrace and in the dining room.

4. Do you have WIFI?

5.Do you have plugs to charge my phone?

Yes, in the dining room and reception area.

Yes, and with no charge, but only in the private suites. We ask that dogs stay in the room during mealtimes.

6. Can dogs stay overnight?

7. Can I camp or bivouac on or near The Matterhorn?

No, wild camping and bivouacking is strictly forbidden around the Matterhorn above 2,880m and will be enforced by the local police and will incur a large fine.

They can accommodate up to 8 persons on bunkbeds.

8. How big are the public dormitory rooms?

9. Can I choose which dormitory room I stay in?

No, beds are allocated per booking and activity.

Showering with a shower token costs CHF 5 for 3 minutes of warm water.

10. How much do the showers cost?

11. Do you offer special rates?

Only mountain guides, hiking guides and Alpine Club members can receive a CHF 10 discount in the dormitories when they present their ID.

 

Yes, children up to the age of 16 get a 50% discount on their stay.

12. Do children get a discount?

13. Can I come for lunch?

Yes, from 11:00 to 15:00 we are happy to serve you freshly prepared regional food. We do not take reservations. We operate a first come, first served policy.

 

No, you cannot bring your own food and consume it on the terrace, or inside our restaurant.

14. Can I have a picnic on the terrace?

15. Can I drink the tap water?

No, the tap water is not drinkable.

Your accommodation, evening meal and breakfast in the morning (including our special hiking tea).

 

16. What’s included in the price of my stay?

17. Do I get a refund if I cancel my stay?

Cancellations or postponements can be made 3 days prior to your stay. The reservation fee of CHF 50 is however non-refundable. No exceptions.

 

Yes, we are open seven days a week during the season. We offer a range of snacks and drinks all day. Lunch is served from 11:00 until 15:00.

18. Is your restaurant always open?

19. What do you serve for dinner?

Dinner consists of three freshly prepared courses: soup followed by main course and dessert.